- 7+ Ways: Fix “Something Went Wrong Please Try Again Snapchat”
This post proposed by MiniTool official web page mainly analyzes the possible causes of the “Snapchat keeps saying something went wrong” error and offers more than seven workable solutions for you to choose from. You will find your luck below!
Snapchat is a multimedia instant messaging application and service. It has over hundreds of millions of users. Generally, Snapchat is a stable and smooth program with wonderful features. Yet, it still has problems like you may receive an error message saying that “Snapchat something went wrong” during login, opening chat, adding friends, changing email, etc.
Why Does My Snapchat Keep Saying Something Went Wrong?
If you encounter this issue, it may due to one of the following reasons.
- The Internet connection of your device is unstable or cut off.
- The server of Snapchat is out of service.
- There is a temporary glitch in your operation on Snapchat.
- Something on your device is preventing you from using Snapchat.
- There is much app cache interfering with its operation.
Or, your situation doesn’t belong to any of the situations above. Anyhow, you can try the below solutions and find one that deals with your case.
#1 Wait and Try Again
The first method you should try is to wait for some time and try your operation again, just as the reminder in the error message. You may need to try again in a few minutes, a few hours, or even a few days (I know most of you can’t wait that long).
#2 Restart Snapchat or Your Device
Secondly, the easy-to-carry-out way is to force close the Snapchat software and reopen it to see whether that handles the problem. If not, further restart your hardware device (iPhone or Android mobile) and launch Snapchat to try again.
#3 Log out and Then Log In
In the third place, you can log out of your Snapchat account and log into it again to try to resolve the “Snapchat oops something went wrong” error.
If you come across that problem during login, make sure you are not blocked by Snapchat due to a violation of terms & privacy or other regulations. Besides, ensure your account isn’t an inactive account for not using it for a long time.
If you are blocked by Snapchat, figure out the reason and try to unblock it. If you are trying to log in with an inactive account, you may need further verification or another active Snapchat account to work with.
If you encounter the issue while trying to create a Snapchat account, it may due to your credentials are not qualified. Thus, you can use another credential to try.
#4 Check out Your Network
Just as mentioned above, the “Snapchat something went wrong please try again” error may result from the Internet connection issue. So, another thing you need to do is to check and fix your network problems. You can try the following fixes.
- Disconnect and reconnect your network.
- Switch to Wi-Fi or Cellular depending on your current network.
- Restart your router or modem.
- Change your DNS server to another address.
- Disable or enable VPN.
- Use another network.
#5 Update/Reinstall Snapchat
Sometimes, an out-of-date app version will be more vulnerable to problems or bugs. Therefore, keeping Snapchat up-to-date is one of the ways to deal with the mentioned issue.
- On the contrary, in a few cases, you may need to downgrade Snapchat to avoid the bugs that appear in its new version.
- Sometimes, you may need to update the device’s operating system too.
If the app update doesn’t solve your problem, you may need to furtherly uninstall and reinstall Snapchat. That will remove not only the old app files but also its attached bugs. This is also helpful if you haven’t installed Snapchat correctly or completely, or some of your app files are missing or damaged.
#6 Clear Snapchat Cache
It is said that too much cache will interfere with the running of the tool, and so does Snapchat. After using it for a long time, it will generate a lot of caches occupying much storage, resulting in less free space for the app to run smoothly. So, clearing the cache of Snapchat is also a way to fix “oops something went wrong Snapchat”.
It is also recommended that you clear the cache of your smartphone to increase the chance of problem-solving.
#7 Use Another Device
Finally, you can try to use Snapchat on another cellphone, better switch OS between iOS and Android. If the problem gets solved after switching, it is your device that went wrong. If the issue still exists, you may need to contact the support team for Snapchat for help.
# Other Possible Fixes
In addition to the above popular solutions, there are still many other methods that are worth trying.
- Set your device’s date and time to the right location.
- Disable or uninstall the apps or services that interfere with Snapchat.
- Scan and get rid of viruses and malware on your device.
- Reset your phone.
- Switch to one of Snapchat alternatives like Instagram, TikTok, or Imgur.
These applications are completely compatible with Windows 11/10/8.1/8/7.
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Helen Graduated from university in 2014 and started working as a tech editor in the same year. Her articles focus on video creation, editing, and conversion. She also has a good knowledge of disk management and data backup & recovery. Through an in-depth exploration of computer technology, Helen has successfully helped thousands of users solve their annoying problems.
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If you're experiencing a software glitch, often the fastest way to resolve it is to simply "reboot" the app. In other words, close Snapchat and then restart it. If you need a refresher about how to do that, here is how to close an app on Android and close an app on iOS.Did they block me on Snapchat? ›
If they don't show up in your chat history, that's a clue that they may have blocked you. If you do see their name in your chat history, tap their name and try to send them a message. If you get an automated response that reads something like, Failed to send your message – Tap to try again, you might have been blocked.How do I restart my Snapchat? ›
Restart the Snapchat app
You might face issues opening Snapchat from the Recents menu. To remedy this, completely close Snapchat and open it again. Use the swipe-up gesture from the bottom and open the Recents menu (if you use navigation buttons, tap the Overview button). Swipe up on the Snapchat app and close it.
Snapchat may lock your account if they detect suspicious activity such as adding too many friends, using unauthorized third-party apps, or violating their guidelines. If your account has a temporary lock, you can log back in after 24 hours.How long is a Snapchat device ban? ›
FAQs About Snapchat Device Ban
Device bans usually last for a few days to a maximum of a month depending on the severity of your actions. It can be permanent too.
Recovering a deleted snapchat account is only possible if you do it within thirty days. After the period, Snapchat will permanently delete your accounts, and nobody will be able to find that account again on Snapchat.Can Snapchat glitch and log you out? ›
Snapchat will sometimes log you out due to its 'Background App Refresh' function. This scenario occurs when the app receives an important update. The app asks you to log in again, then you are good to go. Regardless, sometimes a glitch can occur when there is a background refresh process that keeps repeating.How do you reset Snapchat on iPhone? ›
Log out of Snapchat and then log back in. This quick process can reset your device's connection to Snapchat's servers. Reinstall the Snapchat app. Uninstall the Snapchat app on your iPhone and then reinstall it via the App Store.What is Snapchat bug? ›
The reasons for the Snapchat bug
These difficulties are encountered when the user has no connection or is in a low-speed zone. The app problem often relates to the incompatibility of the version of the app and the device you are using. However, it should be noted that Snapchat is accessible to Androids as well as iOS.
Clear Snapchat Cache
To fix this, you'll have to clear that cache data and try again. Snapchat offers an option to clear cache data within the app itself. So, whether you've got an Android or an iPhone, you can use the same steps below to clear the Snapchat cache.
- Check Your Internet Connection. ...
- Restart Your Snapchat App. ...
- Check If Snapchat Servers Are Down. ...
- Update Your Snapchat App. ...
- Clear Your Cache. ...
- Log Out and Log Back In. ...
- Delete and Reinstall Snapchat. ...
- Check Your Device Storage.
These include restarting your device once or twice, checking your internet connection or switching to a different network, logging out of your Snapchat account, and logging back in. Many times the problem could be resolved by these simple workarounds.What causes Snapchat to glitch? ›
Some reasons Snapchat crashes on your phone include your phone having software problems, your VPN service interfering with Snapchat's functionalities, the app's cache files becoming corrupt, and more.