Blink Sync Module Not Connecting to Wifi: Troubleshooting Guide (2023)

Blink Sync Module is an essential device for Blink camera systems. It is responsible for connecting your cameras to the internet, enabling you to monitor your property remotely. However, one of the common issues that many Blink Sync Module users face is that it fails to connect to WiFi.

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Blink Sync Module Not Connecting to Wifi: Troubleshooting Guide (1)

This issue can be frustrating, especially if you depend on your cameras for security purposes. In this article, we will discuss the reasons why Blink Sync Module fails to connect to WiFi and the solutions to fix the issue.

Reasons Why Blink Sync Module Fails to Connect to WiFi

Before we delve into the solutions, let’s first understand the possible reasons why your Blink Sync Module fails to connect to WiFi.

Network problems

The most common reason for Blink Sync Module not connecting to WiFi is network problems. It could be that your network is experiencing an outage, or the WiFi signal is weak, causing the module to disconnect.

Out of range

If the WiFi signal is too weak or your Blink Sync Module is too far from your router, it may not be able to connect to the network.

Incompatible network

Blink Sync Module only supports 2.4GHz WiFi networks, which means that it may not connect to 5GHz networks. It is essential to ensure that your network is compatible with the module.

Power issues

Power issues can also cause Blink Sync Module to fail to connect to WiFi. If the module is not receiving enough power, it may not be able to establish a connection.

Wrong password

Sometimes, the issue could be as simple as entering the wrong WiFi password. Make sure that you have entered the correct password for your network.

How to Fix Blink Sync Module Not Connecting to WiFi

Blink Sync Module Not Connecting to Wifi: Troubleshooting Guide (2)

Now that we have established the possible reasons why your Blink Sync Module is not connecting to WiFi, let’s look at the solutions to fix the issue.

Reconnect Sync Module

The first solution to try is to reconnect your Blink Sync Module. To do this, unplug the module from the power source, wait for a few seconds, and then plug it back in.

Hard Reset the Sync Module

If reconnecting the module doesn’t work, try a hard reset. To do this, press and hold the reset button on the back of the module for ten seconds until the LED light flashes red. Then release the button and wait for the module to reboot.

Connect Blink to a Different Frequency

If your network is not compatible with the Blink Sync Module, you can connect it to a different frequency. Access your router’s settings and change the frequency to 2.4GHz.

Disable Any VPNs

If you have a VPN enabled on your device, it could be interfering with the connection. Disable any VPNs and try connecting your Blink Sync Module again.

Change Your Network’s Name

Sometimes, changing your network’s name can help establish a connection. Rename your network and try connecting your Blink Sync Module again.

Troubleshoot Your Network

If none of the above solutions work, it’s time to troubleshoot your network. Here are a few steps to try:

Hard Reset your Router

Unplug your router from the power source and wait for a few seconds before plugging it back in.

Reconnect all Cables

Check all the cables connected to your router and modem to ensure they are correctly connected.

Relive your Network

Sometimes, your network can become overloaded, leading to connectivity issues with your Blink Sync Module. To fix this problem, you can try turning off all the devices connected to your network, including your Blink Sync Module, router, and modem. Then turn them back on after a few minutes. This process can help refresh your network and fix any connectivity issues.

If this doesn’t work, you can also try updating the firmware on your router. Outdated firmware can cause connectivity problems with your Blink Sync Module, and updating it can often solve the problem. Check your router’s user manual or visit the manufacturer’s website for instructions on how to update the firmware.

What to Do When Your Blink Sync Module Doesn’t Connect to Your WiFi?

If none of the above solutions work, you may need to take further steps to fix the problem. Here are some additional troubleshooting steps you can take:

Check Your Power Supply

Make sure your Blink Sync Module is receiving enough power. If it’s not getting enough power, it may not be able to connect to your Wi-Fi network. Check that the power supply is connected correctly and that it’s providing enough power to the module.

Check Your Router

Make sure your router is working properly. Check that it’s connected to your modem and that it’s properly configured to allow your Blink Sync Module to connect to your network. You can also try resetting your router to its default settings to see if that fixes the problem.

Configure Your Network and Frequency Settings

Make sure your Blink Sync Module is set up to work with your network and frequency settings. Check that your network is set up to allow devices to connect and that your frequency settings are correct. You can also try changing the frequency setting on your router to see if that solves the problem.

Reset VPN Settings

If you’re using a VPN to connect to your network, you may need to reset your VPN settings. Check your VPN settings to make sure they’re configured correctly, and try resetting them to see if that fixes the problem.

Search for Network Limitations on Your Sync Module

Make sure there are no limitations on your network that are preventing your Blink Sync Module from connecting. Check that your network is set up to allow devices to connect, and that there are no limitations or restrictions that are preventing your Blink Sync Module from connecting.

Check The Sync Module

Check your Blink Sync Module to make sure it’s working properly. Check that it’s properly connected to your power supply and that all of the cables are securely connected. You can also try resetting your Blink Sync Module to see if that fixes the problem.

Access The Blink Troubleshooting Link

If you’ve tried all of the above steps and you still can’t get your Blink Sync Module to connect to your Wi-Fi network, you can try accessing the Blink troubleshooting link. This link provides step-by-step instructions on how to troubleshoot common connectivity issues with your Blink Sync Module.

Reset The Sync Module

If all else fails, you can try resetting your Blink Sync Module to its factory settings. This will erase all of the settings on the module and allow you to start fresh. To reset your Blink Sync Module, press and hold the reset button on the back of the module for at least 20 seconds.

Blink Sync Module 2 Not Connecting to WiFi – Troubleshooting

Blink Sync Module Not Connecting to Wifi: Troubleshooting Guide (3)

The Blink Sync Module 2 is a newer version of the Blink Sync Module that includes additional features and functionality. If you’re having trouble connecting your Blink Sync Module 2 to your Wi-Fi network, here are some troubleshooting steps you can take:

Use the 2.4GHz Wi-Fi frequency band

The Blink Sync Module 2 is designed to work with the 2.4GHzfrequency band. If your WiFi network uses the 5GHz frequency band, the Blink Sync Module 2 may have trouble connecting to the network. To fix this issue, you can switch your network to the 2.4GHz frequency band. Most routers have both frequency bands available, and you can switch between them through the router settings.

To switch to the 2.4GHz frequency band, log in to your router’s settings page and look for the wireless settings section. There, you should see an option to choose between the 2.4GHz and 5GHz frequency bands. Select the 2.4GHz band and save the settings.

Once you’ve switched to the 2.4GHz frequency band, try connecting your Blink Sync Module 2 to your network again. If the module still doesn’t connect, you can try the other troubleshooting steps mentioned earlier.

Check Your Wi-Fi Network

Another reason why your Blink Sync Module 2 may not be connecting to your WiFi is because of network issues. There could be a problem with your router or modem, or your network could be experiencing high traffic, which can cause connection issues. To check if your network is the issue, you can try connecting other devices to the network and see if they work properly.

If other devices are also having trouble connecting to the network, then it’s likely that the issue is with your network. Try resetting your router and modem, or contact your internet service provider for assistance.

Move the Sync Module Closer to Your Router

If your Blink Sync Module 2 is too far away from your router, it may have trouble connecting to your network. Move the module closer to your router and try connecting again. You can also try using a WiFi extender or mesh network to boost the signal strength in the area where the module is located.

Disable VPN, Router Firewall, and Ad Guard

If you have a VPN, router firewall, or ad guard enabled on your network, they could be blocking your Blink Sync Module 2 from connecting to your WiFi. Disable these features temporarily and try connecting again.

Reset the Sync Module and Reconnect

If none of the above steps work, you can try resetting your Blink Sync Module 2 and then reconnecting it to your network. To reset the module, press and hold the reset button on the back of the module for 20 seconds. Then, follow the setup process to connect the module to your network again.

Conclusion

In conclusion, the Blink Sync Module is an essential device that helps you monitor your home and keep it safe. However, it can be frustrating when the module fails to connect to your WiFi network. By understanding the common reasons why the module fails to connect and following the troubleshooting guide, you can quickly fix the issue and get back to enjoying the benefits of the Blink system.

Remember to check for network problems, ensure that your Blink Sync Module is within range, use a compatible network, check your power supply, and enter the correct password. If all else fails, try resetting the module and following the setup process again.

Resolving the issue of the Blink Sync Module not connecting to WiFi is crucial for maintaining the security and convenience of your home. We hope this guide has helped you troubleshoot and fix the issue, and we encourage you to contact Blink support if you need further assistance.

FAQs

Blink Sync Module Not Connecting to Wifi: Troubleshooting Guide? ›

If your Blink Sync Module won't connect to WiFi, check the network settings and power cycle the Sync Module. Connect the Sync Module only to the 2.4 GHz band WiFi. Deleting the Sync Module and re-adding to the System could also work.

Why wont my Blink module connect to Wi-Fi? ›

Check that your router and any access points are powered on. Restarting your Wi-Fi router may also resolve this issue. Check that other devices are able to connect and function properly on your Wi-Fi. This will rule out any network issues.

Why does my Blink module go red when trying to connect to Wi-Fi? ›

A red light on the Sync Module indicates it has no internet connection.

How do I reconnect my blink sync module? ›

Use a small object or fingernail to press the reset button for 5 seconds. You will see a flash of red and then after 15 seconds a blinking blue light and solid green light appear at the front of the Sync Module. The Sync Module is ready to be added through the Blink app.

Can Blink camera connect to 5ghz Wi-Fi? ›

Blink products can only connect to 2.4 GHz (802.11 b/g/n) networks. Many newer routers provide 5 GHz Wi-Fi, or switch between 2.4 GHz and 5 GHz automatically. The Sync Module will not respond if it has been switched to a 5 GHz network.

Why will Blink camera not connect? ›

If you are unable to add a camera to your Blink system, it may be due to the following: Be sure that the batteries have been installed correctly in the camera. Upon inserting them, you will see a bright red flash for about 5 seconds as the camera powers on. Restart your router and try the add camera procedure again.

Why won t my Sync Module connect? ›

If you have a Sync Module that frequently disconnects from your network, consider moving the Sync Module closer to your Wi-Fi router (5-10 feet away is recommended). The most common cause of disconnection is poor signal strength, so first consider any possible sources of interference.

How do I reset my Blink module Wi-Fi? ›

From the Home sceen, tap on Sync Module and select Change Wi-Fi Network. On the change Wi-Fi screen, you will see a blinking blue light above a steady green light. Press the Reset button. Press until you feel it click, and hold until one of the LEDs turns red; then release the button.

Do Blink cameras need to be close to Wi-Fi or Sync Module? ›

Assuming standard construction techniques (single building, no unusually dense construction materials) the Sync Module should be able to communicate with Blink cameras up to 100 feet (33m) away in any direction. We recommend keeping the Sync Module near your wireless router for best signal strength.

How do I get my Sync Module back online? ›

Reboot or power cycle the router and wait for internet to return. Verify your Sync Module displays a solid green and solid blue light. If you see any other light pattern, power cycle your Sync Module, unplug the power cord from the back of the unit, wait 10 seconds, and plug it back in.

How do I update Blink Sync Module firmware? ›

How to update Blink firmware
  1. Download the blink_update. ...
  2. Connect the flash drive to one end of the USB OTG Cable and the other end to Blink. ...
  3. Finally connect the last end of the cable to a power source such as a mobile phone USB charger/USB battery pack/Laptop, etc.
  4. Blink will start the update immediately.

What is the USB port on Blink Sync Module for? ›

The Sync Module 2's USB port is compatible with most USB flash drives, allowing you to store video clips locally. Once this is installed, your clips are saved there without having to subscribe to a Blink Subscription Plan.

How do I get 2.4 GHz Wi-Fi? ›

Try opening your router settings, and look for a 2.4 GHz Wi-Fi network that your mobile device can connect to. If you need help with this, contact your router manufacturer. Contact your Internet Service Provider (ISP), and ask for help connecting your mobile device to a 2.4 GHz Wi-Fi network.

Will a 2.4 GHz camera work on 5ghz Wi-Fi? ›

Will a 2.4 GHz Security Camera Work for 5 GHz? No, a 2.4 GHz security camera will not work on a 5 GHz wireless network because of frequency incompatibility.

How far can Blink Sync Module be from router? ›

Under normal circumstances, the Sync Module is capable of communicating with Blink cameras up to 100 ft. away in any direction. We recommend keeping the Sync Module near your wireless router for the best signal strength. Learn more about signal strengths.

Where is the Blink sync module reset button? ›

A physical reset button is included on the rear of the Sync Module. Only after trying a power cycle should you use this button to put your Sync Module into setup mode (unplug and plug-in the power cord).

Is Blink having issues? ›

Our service is currently operating as expected at the location you provided. If that changes, we will tell you about it here.

How do I fix SYNC connection error? ›

Try switching off your cell phone, resetting it or removing the battery, then trying again. Try deleting your device from SYNC and deleting SYNC from your device, then trying again. Always check the security and auto accept prompt settings relative to the SYNC Bluetooth connection on your cell phone.

How do I manually connect to SYNC? ›

On the phone, go to Bluetooth Settings and select SYNC. Some devices search automatically, such as an iPhone, but some devices may require you to search for a device. Enter the PIN shown on the SYNC Screen into the device and press Enter.

How do I reboot my Blink system? ›

How to reset most Blink Cameras
  1. Step 1: Press and hold the reset button on the side of the Sync Module until the LED blinks red.
  2. Step 2: Release the button and wait for the LED to blink green and blue.
  3. Step 3: The Sync Module is now in set up mode. ...
  4. Step 4: Delete the Sync Module from your Blink app.
Mar 24, 2023

Does Blink Sync Module have to be plugged into router? ›

A: Yes, the sync module can ONLY be connected to the ROUTER (not modem) directly via ethernet cable.

How far away can camera be from Wi-Fi? ›

Don't place a wireless camera too far away from the main hub or wireless router. If there's a direct line of sight, a wireless camera's range may reach up to 500 feet or more. Within a house, the range is usually lower—around 150 feet—though not always.

How do I manually update firmware? ›

How to Update Your Router
  1. Type your routers IP address into the search bar of any web browser. ...
  2. Enter your username and password. ...
  3. Locate the Firmware or Update section. ...
  4. Go to your router manufacturer's website. ...
  5. Download the firmware update file. ...
  6. Extract the file and move it to your desktop.

Why is my Blink failing to update? ›

If your Blink camera fails to update, update the Blink app to the latest available version to initiate the firmware update process. Check if the Blink camera is supported for newer updates. If the issue persists, check network connectivity and power cycle the device.

What's the difference between Blink sync Module 1 and 2? ›

With Module 2, you can either view your video clips on the Blink Home Monitor app or plug your drive into your computer and upload any clips you wish to save. For comparison, the Blink XT2 ships with the Sync Module 1, which offers free video cloud storage but has no local storage option.

Can you use regular USB for Blink Sync module? ›

A: You are able to use any USB flash drive up to 256GB with the sync module 2, flash drive can be 2.0 or 3.0 (hard drives, SD cards, etc. will not be compatible).

What format does USB need to be for Blink? ›

Supported formats for the USB Flash Drive
USB Flash Drive Supported formatsUSB Flash Drive Unsupported formats
ExFAT FAT32 (this format stores a maximum of 16,383 clips per day) FATHFS+ EXT 2, 3, and 4 NTFS APFS MAC OS Extended

How do I reset my Blink module WiFi? ›

From the Home sceen, tap on Sync Module and select Change Wi-Fi Network. On the change Wi-Fi screen, you will see a blinking blue light above a steady green light. Press the Reset button. Press until you feel it click, and hold until one of the LEDs turns red; then release the button.

How do I get my Blink camera back online? ›

If your camera is in this state, you may need to try the following troubleshooting steps to get that camera back online.
  1. Power cycle your camera. ...
  2. If your camera is powered with batteries, replace them with new 1.5v Lithium AA batteries.
  3. Move the camera closer to your Sync Module.

Does blink sync module have to be plugged into router? ›

A: Yes, the sync module can ONLY be connected to the ROUTER (not modem) directly via ethernet cable.

How do I update Blink Sync module firmware? ›

How to update Blink firmware
  1. Download the blink_update. ...
  2. Connect the flash drive to one end of the USB OTG Cable and the other end to Blink. ...
  3. Finally connect the last end of the cable to a power source such as a mobile phone USB charger/USB battery pack/Laptop, etc.
  4. Blink will start the update immediately.

Why won t my sync module connect? ›

If you have a Sync Module that frequently disconnects from your network, consider moving the Sync Module closer to your Wi-Fi router (5-10 feet away is recommended). The most common cause of disconnection is poor signal strength, so first consider any possible sources of interference.

Can I delete my Blink account and start over? ›

If you delete your Blink account, you lose access to clips that are stored on our systems, and you lose access to any Blink devices through the Blink app. When you create a new Blink account, there is no way to access the clips or settings from any other account, past or present.

Where is the reset button on Blink? ›

The Blink Mini has a reset button on the bottom side of the camera. This reset button can be used when you add your Mini to a new or existing Blink system or when you move your Mini to a new location or Wi-Fi network.

How do I reconnect a deleted Blink camera? ›

After deletion

If you plan on adding the camera again to this system or another system, remove the batteries or unplug it for at least 15 seconds before attempting to add the camera. To reactivate a deleted camera, use the standard process of adding a camera to your Blink system.

How close does blink sync module have to be to router? ›

Under normal circumstances, the Sync Module is capable of communicating with Blink cameras up to 100 ft. away in any direction. We recommend keeping the Sync Module near your wireless router for the best signal strength.

Do Blink cameras need Wi-Fi or just Sync Module? ›

Additional requirements

A non-cellular 2.4 GHz Wi-Fi network (name and password) and high-speed Internet connection (DSL, Cable, Fiber) with a minimum 2 Mbit/sec upload speed. Unfortunately, due to high latency issues, we do not recommend using Blink with Satellite providers.

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